Privacy Policy

1. Introduction

This privacy policy details how Folens and HarperCollins may collect personal information (i.e. information that can be used to identify you) via this website and covers the use of such personal information by Folens and HarperCollins.

2. Collecting personal information

How Folens uses your personal information

Folens are registered under the Data Protection Act 1998. We shall follow strict security procedures to ensure that your personal information is not damaged, destroyed, or disclosed to a third party without your permission and to prevent unauthorised access to it.

Folens will never sell or share personal information with third parties unless these are involved in the fulfilment of your order.

With your consent we may use your contact information to let you know about new features, special offers and promotions. You can edit your personal profile at any time if you would rather not receive this information.

Whenever you provide personal information to Folens, we will treat that information in accordance with this privacy policy. Folens endeavours to act in accordance with current legislation and aims to meet current Internet best practice, when using your personal information.

How HarperCollins uses your personal information

During a visit to the website, you may be asked to provide personal information (including providing your email address and name in order to purchase. By entering your personal details into the requested fields, you agree to HarperCollins providing you with the selected services related to the Book. Whenever you provide personal information to HarperCollins, it will treat that information in accordance with this privacy policy.

HarperCollins uses your personal information collected via this website to:

Fulfill and manage your order for the Product

Communicate with you; and

Operate your account

From time to time, Folens and HarperCollins may use your information to contact you for market research or to provide you with marketing information and newsletters relating to its goods and services. Folens and HarperCollins will always give you the opportunity to opt out of receiving such direct marketing or market research contact each time you receive a new item of information.

4. Will my details be passed to third parties?

Folens and HarperCollins will never sell or share you personal information with third parties unless they are involved in the fulfilment of your order or we are obliged to do so by law.

5. Security

Unfortunately, the transmission of information via the internet is not completely secure. Although Folens and HarperCollins will try and protect your personal data, we cannot guarantee the security of your data transmitted to the website; and transmission is at your own risk.

7. Updating information and your rights to the personal information Folens and HarperCollins hold

Folens and HarperCollins aim to keep any personal information up to date, accurate and error free. Please help to keep your information accurate and up to date by notifying us of any relevant changes in the personal data we hold about you.

Also, you have certain rights to see information Folens and HarperCollins hold about you. Any request for such information may be subject to a small fee to meet costs in providing you with such details. Please contact folens@folens.com if you would like further information on this.

You may ask Folens or HarperCollins to remove any personal information it holds about you. Folens and HarperCollins will take reasonable steps to destroy or de-identify your personal information in accordance with legal obligations.

8. Changes to this privacy policy

The privacy policy is under frequent review and Folens or HarperCollins may occasionally make changes to it.

Any changes made to this policy will be posted here. You are encouraged to review this policy periodically as continued use of the website and/or submitting information following such changes will constitute your consent to the changes and the collection and use of your data as described in the then current privacy policy.

9. Contact information

If you have questions or comments about the privacy policy or if you wish to remove your name from the Folens or HarperCollins' databases, please e-mail: folens@folens.com